Frequently Asked Questions
Everything you need to know about enhancing your living space with Appollo Store.
What are your standard shipping times for home furniture?
Standard shipping typically takes 5-10 business days depending on your location. Large furniture items requiring white-glove delivery may take up to 14 business days.
Do you offer a warranty on your home decor and furniture?
Yes, all Appollo Store furniture comes with a 1-year limited warranty covering manufacturing defects and structural integrity under normal residential use.
What is your return policy if a product doesn't fit my space?
We offer a 30-day return policy. If you are not satisfied with your purchase, you can return it in its original packaging. Please note that return shipping fees may apply for non-defective items.
How can I track the delivery of my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal to monitor your shipment's progress in real-time.
Are the colors of the products accurate on the website?
We strive for maximum accuracy; however, colors may vary slightly due to professional studio lighting and individual monitor settings. We recommend checking customer review photos for additional perspective.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free financing options through Klarna and Affirm for larger home investments.